Firmware Upgrade

The latest CamRanger firmware version is 7 and adds support for the StackShot Macro Rails by Cognisys and improves CamRanger Share reliability.

The CamRanger firmware can be updated with either a Mac or Windows computer:
(or for the cost of shipping, we will upgrade your firmware for you)

Firmware Upgrade for Mac
Firmware Upgrade for Windows

Firmware Upgrade Instructions

CamRanger: Firmware Upgrade for Mac OSX

  • There is a very small chance that something could go wrong during the upgrade process. Performing the upgrade just before an important shoot is not recommended.
  • Basic computer and networking knowledge is required to perform this upgrade. For example knowing how to turn off WiFi or switch networks is required. This information is readily available online for each specific operating system.
  • You will need to make sure you have an updated application to work with the new firmware. Also, iOS 4.3 is not supported with the new firmware.
  • If any step takes longer than 5 minutes, something is wrong and the program can be restarted
  • Select the appropriate firmware download application for your computer: Mac OSX or Windows
  • Unzip the downloaded file and run the application (for Windows this will install the firmware upgrade application which will then need to be run)
  • You will be prompted to set up your CamRanger
  • Turn your CamRanger on and wait for it to fully initialize (at least two lights on the CamRanger)
  • Connect your charging cable to the CamRanger to avoid any power issues
  • Connect an Ethernet cable from your computer to your CamRanger (if prompted by Windows to specify the network type, select home)
  • IMPORTANT: Connect the CamRanger directly to your computer and NOT through a router, hub, switch, etc.
  • Ensure you do NOT have another network connection, such as WiFi connected to the Internet
  • On Windows, disabling the firewall and/or other types of Internet security programs may be necessary
  • Note: The upgrade process can be done over WiFi, however, the CamRanger is turned off and on multiple times and after each time reconnecting to the CamRanger WiFi will likely be needed.
  • Note: The included Ethernet cable can be difficult to remove and may require some wiggling.
  • Click ‘Start’ to begin the process.
  • Click ‘Upgrade’ to begin step 1.
  • After step 1 is complete, turn your CamRanger off and then back on.
  • Wait for the CamRanger to fully initialize (at least two lights on the CamRanger) and then click ‘Continue’.
  • You will then be prompted to begin step 2. Click 'Upgrade'.
  • After step 2 is complete, the CamRanger will restart itself.
  • After it has finished restarting, click 'Continue' to confirm the upgrade process was successful.
  • Be sure to update your CamRanger applications as they will no longer be able to operate with the new firmware
  • NOTE: If you continue to have connection issues on Windows - check in the "Add or Remove Programs" section for "Microsoft Visual Studio C++ 2012 Redistributable". This should have been installed as part of the firmware installer process. However, if it is not present, please install it from the prerequisites folder in the firmware installer download.