Any CamRanger products may be returned within 30 days of purchase for a full money back refund, excluding any shipping charges. Damaged or abused products are not eligible for return. Orders cancelled or returned due to a customer mistake, such as ordered accidentally, may be charged a 3% payment processing fee.
Returned items must contain the product as well as any included accessories.
Ship the package back to us freight prepaid. We do not accept COD or freight collect shipments. We recommend a shipping method that provides tracking and insurance.
Please allow up to 3-5 business days after we receive the package for your return/exchange/refund to be processed. An email confirmation will be sent to you once the return is processed.
Important Note for international customers: Please mark the item as “VENDOR RETURN” to avoid duties and customs.
All returns are subject to meeting our guidelines.
Please contact us to receive a return form.
For information on CamRanger Warranty policies please visit the warranty page.