The CamRanger 2 has both an 802.11n 2.4GHz network and 802.11ac 5GHz network. Normally, the 5GHz is a better choice as it is typically faster. The 5Ghz network is rated at 433Mbps, but with real world throughput reaching about 180Mbps. The 2GHz network is rated at 300 Mbps, but about 60 Mbps of real world throughput. Though keep in mind that this is just the wireless transfer. There is additional time required for getting an image from the camera, displaying an image, etc.
In summary, at close range with a good connection with the 5GHz network, a medium sized JPG should transfer in about 1-2 seconds. RAW files vary in size quite a bit, but generally about 5-7 seconds to transfer.
The original CamRanger and CamRanger Mini should have similar WiFi transfer speeds. Both are rated at 150Mbps, but with actual throughput of about 20-30 Mbps. In real world terms, at close range with a good signal, a medium JPG should take about 2-6 seconds to transfer.
The range of the CamRanger 2 is about 500ft / 130m. The CamRanger mini should reach about 400 ft / 120m. While the original CamRanger’s range should be over 150ft / 50m. This of course is very dependent on the exact location and what other signals are in the area. However, these should be realistic numbers for outside in an average suburban neighborhood with nothing between the CamRanger and wireless device.
For maximum range with the CamRanger 2, generally the 2.4 GHz network should be used. The 5GHz network is often only better until about 100-150 ft.
WiFi troubleshooting can difficult and involves a lot of factors. The error message(s) and exact details of the problem should show if it is a problem with the connection between the camera and CamRanger or a problem between the CamRanger and wireless device. For a problem between the camera and CamRanger, please refer to the camera connection troubleshooting page.
If using an Android device, first check out the Android WiFi connection page.
If the speed or range is much worse than expected or the WiFi connection is dropping, we recommend to check if the CamRanger device is working correctly. The easiest way to do this it to go outside, away from buildings, with just the CamRanger, camera, and WiFi device. Ensure that nothing is blocking the signal between the CamRanger and wireless device and test that the image transfer speed at close distance and the maximum range are in line with the above specs. If they are not, then the CamRanger could be faulty and please contact us.
If the speed and range performs well in the outdoor testing, then likely the cause is something in the environment or setup. Finding causes of interference can be very difficult. Besides trying to identify obvious sources, it is beyond the scope of a basic troubleshooting guide.
There are a few things to keep in mind when trying to get the best possible performance.
- Try to limit obstacles between the CamRanger and wireless device. Even a person blocking the wireless device can reduce signal strength.
- Newer wireless devices often do have slightly better performance. However, the difference is often negligible.
- The CamRanger Mini will automatically select a WiFi channel when turned on. If the nearby WiFi networks have changed then restarting the CamRanger mini could result in a better channel being chosen. The original CamRanger does not select a WiFi channel, but it can be changed with the separate CamRanger Settings application.
Users typically have good performance across a wide range of locations and scenarios. Please feel free to contact us if this is not the case and would like some assistance.