The original CamRanger and CamRanger Mini should have similar WiFi transfer speeds. In real world terms, at close range with a good signal, a medium JPG should take about 2-6 seconds to transfer depending on the camera. Full frame and newer cameras will have larger file sizes and be on the higher end. Older and crop sensor cameras will have smaller file sizes.
The range of the original CamRanger should be over 150ft / 50m, while the CamRanger mini should get up to 400 ft / 120m. This of course is very dependent on the exact location and what other signals are in the area. However, these should be realistic numbers for outside in an average suburban neighborhood with nothing between the CamRanger and wireless device.
WiFi troubleshooting can difficult and involve a lot of factors. The error message(s) and exact details of the problem should indicate if it is a problem with the connection between the camera and CamRanger or a problem between the CamRanger and wireless device. If it is a problem between the camera and CamRanger, please refer to the camera connection troubleshooting page.
If using an Android device, first check out the Android WiFi connection page.
If the speed or range is much worse than expected or the WiFi connection is dropping, we recommend first to check is if the CamRanger device is working correctly. The easiest way to do this it to go outside, away from buildings, with just the CamRanger, camera, and WiFi device. Ensure that nothing is blocking the signal between the CamRanger and wireless device and test that the image transfer speed at close distance and the maximum range are in line with the above specs. If they are not, then the CamRanger could be faulty and please contact us.
If the speed and range performs well in the outdoor testing, then likely the cause is something in the environment or setup. Determining causes of interference can be very difficult and besides trying to identify obvious sources, is beyond the scope of a basic troubleshooting guide.
There are a few things to keep in mind when trying to get the best possible performance.
- Try to limit obstacles between the CamRanger and wireless device. Even a person blocking the wireless device can reduce signal strength.
- Newer wireless devices often do have slightly better performance. However, the difference is often negligible.
- The CamRanger Mini will automatically select a WiFi channel when turned on. If the nearby WiFi networks have changed then restarting the CamRanger mini could result in a better channel being chosen. The original CamRanger does not select a WiFi channel, but it can be changed with the separate CamRanger Settings application.
Users typically have good performance across a wide range of locations and scenarios. Please feel free to contact us if this is not the case and would like some assistance.